Issue:

When encountering crashes in ZW3D, it is usually necessary to have crash reports and log files to pinpoint the issue. So, how can you locate the relevant documentation?

Solution:

  1. Press the keyboard shortcut WIN+R, open the Run dialog, type in %appdata%, click OK, locate the ZWSOFT folder, and double-click to enter the folder.
  2. Obtaining crash documentation: Within the ZWSOFT folder, proceed to double-click and open the respective folders, such as ZW3D\ZW3DCrashReport\BugReport. The crash documentation can be found within the BugReport folder.
  3. Obtaining logs: Within the ZWSOFT folder, proceed to double-click and open the respective folders, such as ZW3D\ZW3D2024\output\logs. The logs can be found within the logs folder.


CN Solution★中望3D出现崩溃、闪退时，如何获取crash文档及log日志