Issue:

Error message pops up showing "Application error - unknown software exception (0x40000015) at location 0xdafc990f" when starting ZWCAD? How to resolve the problem?

Causes:

This error is mainly caused by corrupted system files, incomplete software installation, improper uninstallation, or accidental deletion of Windows registry entries.

Solution:

  1. Search for Command Prompt in the system search bar and select run as administrator.
  2. Enter the command sfc /scannow (note the space in the command) in the window and press Enter to scan and repair the system.
  3. Close the Command Prompt window after the scan is completed and restart the software to restore normal operation.
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★ZWCAD startup error: Application error - unknown software exception (0x400000015) at location 0xdafc990fhttps://confluence.zwcad.com/pages/viewpage.action?pageId=317756535