Issue: 

The installation fails with the error message "An error occurred while trying to create the directory". 

Solution:

This issue is typically caused by Windows Defender blocking permission to create directories.

  1. Open Privacy & Security​ from the Settings.

  2. Select Windows Security → Virus & threat protection​.

  3. Click Protection history.

  4. Click the Actions and disable the blocking. 

  5. Re-run the ZWCAD installation. After installation, re-enable Real-time protection.



★ZWCAD installation fails with error "An error occurred while attempting to create the directory"https://confluence.zwcad.com/pages/viewpage.action?pageId=315654183