Issue:
After installing ZW3D, when launching it, an error report pops up saying ZW3D.EXE has encountered a problem and needs to close. While I can see the ribbon tab when creating a new file, the drawing area remains either blank or black, and I'm unable to perform any modeling operations.
Causes:
Graphics card driver issues are causing the ZW3D to malfunction, typically occurring on computers running Windows 7.
Solution:
- Check the Display adaptors in Device Manager, disable the integrated graphics card, and then verify whether the monitor is connected to the HDMI port of the discrete graphics card.
- Check if you have .NET Framework 4.0 or higher installed; if not, install it. If you already have .NET 4.0, then uninstall and reinstall it.
- Confirm your discrete graphics card model, then visit the official websites of NVIDIA or AMD to download the corresponding drivers and install them. You could also use third-party driver software to download graphics card drivers.
NVIDIA driver website: https://www.nvidia.cn/geforce/drivers/; AMD graphics card driver website: https://www.amd.com/zh-hans/support. - After installation is complete, right-click and restart the ZW3D software as administrator.
| CN Solution | ★中望3D启动软件弹出错误报告，打开操作界面能显示功能命令，但无法绘图 |
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