Issue:

While attempting to activate the license using the Network Server Suite, the error shown in the image below appears, preventing the client from obtaining the license.

How can this issue be resolved?

image2022-9-20_22-18-55.png

Solution:

Solution 1:
Manually repair the license by logging into the FLEXnet Self-Service portal at http://support.zwcad.net:8888/flexnet/operationsportal/logon.do.
You can check the following link to check step-by-step guidance about manual license repairing.
★★How to repair if the license status in License manger is shown as Broken - Technical Knowledge Base-EN - Confluence (zwcad.com)


Solution 2:
Force the license to return and then reactivate it.