Issue:

When installing ZWCAD add-ons, such as Point Cloud Assistant or ZWVectorization Tool, the installation may fail.

The installation log may contain the following error:

'reg' is not recognized as an internal or external command,
operable program or batch file.


The installation may then terminate with error code 1603.

Solution:

  1. Press Win + R and enter CMD to open Command Prompt

  2. Run the following code:
    C:\Windows\System32\reg.exe query "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment" /v Path

  3. Then run: echo PATH=[%PATH%]

  4. Check the results.

    If either of the following conditions is found:

    The System Path is stored as REG_SZ and contains %SystemRoot%\System32; or
    The effective PATH does not contain C:\Windows\System32, or still shows %SystemRoot%\System32 without being expanded;

    then the System32 path may not be resolved correctly. Continue with the following steps.

    If C:\Windows\System32 is already correctly included in the effective PATH, this FAQ may not apply to the issue.

  5. Press Win + R, enter: sysdm.cpl
    and press Enter.

  6. Go to Advanced → Environment Variables.
  7. Under System variables, select Path and click Edit.
  8. Find: %SystemRoot%\System32
    Replace it with: C:\Windows\System32 and click OK
    Do not delete or modify other Path entries.

  9. Save the changes and restart Windows.
    Run the ZWCAD or add-on installer again.


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★Why does the installation of ZWCAD add-ons fail with “reg is not recognized”https://confluence.zwcad.com/pages/viewpage.action?pageId=353599887

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