Issue:

When conducting ZWCAD offline activation on FLEXnet, the following message appears: "Request failed. Error code: ERROR:7; The hash in the client request is incorrect [Incident# 9572-52101297]". How can this be resolved?

Causes:

Insufficient system permissions when running ZWCAD may result in activation failure.

Solution:

  1. Right-click on ZWCAD's icon.
  2. Select Run as administrator.
  3. Then activate ZWCAD normally.


CN Solution★中望CAD离线激活失败，提示“ERROR:7;The hash in the client request is incorrect.”
JP Solution


★ZWCAD offline activation failed, displaying "Error code:7; The hash in the client request is incorrect."：https://confluence.zwcad.com/pages/viewpage.action?pageId=321159243