Issue: 

Download requests are denied or interrupted when trying to get ZWCAD products from ZWSOFT's official website. How to resolve the issue?

Solution:

  1. Try downloading with a different browser. If third-party tools (e.g. Thunder) are used, switch to direct browser download. Chrome or Edge is recommended.
  2. Close security software such as anti-virus programs and retry the download.
  3. Contact the IT department to confirm if there are relevant download restrictions on the network.
  4. Contact the customer service via ZWSOFT's official website, provide the specific product name to be downloaded and a valid email address, then request the installation package directly from the service team.


CN Solution★中望CAD下载失败，如何解决
JP Solution


★ZWCAD download failed, how to solve it：https://confluence.zwcad.com/pages/viewpage.action?pageId=314348100