Issue: 

How to do when the client computer can ping the server by IP but not by host name?

Solution:

  1. Go to the directory "C:\Windows\System32\drivers\etc", find the "hosts" file, and open it with Notepad.
  2. Add the IP mapping at the end of the text, in the syntax of "IP address [space] Host name".
  3. Save file, and you can ping the server by host name.


CN Solution☆客户端PING服务器IP能通，PING服务器计算机名称不通怎么处理

How to do when the client computer can ping the server by IP but not by host name：https://confluence.zwcad.com/pages/viewpage.action?pageId=104541511